Returns & Exchanges
At Collecteebles, we want you to be thrilled with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. Please note that certain limited-edition collectibles may be subject to specific restocking conditions to maintain their market value.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the item in its original product packaging and shipping box, ensuring all inserts, accessories, and certificates of authenticity are included.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.
- 4.Receive Your Refund
Once our quality assurance team inspects the item to verify its condition, we will issue a full refund to your original payment method within 5 to 7 business days.
